Alan Benjamin is quoted in the March 26, 2020 article published by Hotel Management and titled Designers, suppliers find bright spots amid COVID-19 downturn.
One of the quotes from the article is as follows: “It's one of the best times in the world to renovate,” he said. “You have less displacement of revenue because you have [fewer] guests there. You can take an extra buffer floor out—in terms of noise or dust or anything else— so that your guest satisfaction scores don't go down as much when you're keeping the hotel open while you're renovating. And generally speaking, things are certainly not getting more expensive. They're either staying the same or getting a little bit less expensive in a downshifting economy.”
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