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Our Services

Benjamin West acts as a fiduciary purchasing agent by negotiating FF&E and OS&E purchases on the owner's behalf.

The benefits of our business model include:

  • No kickbacks, rebates, or software subscription/user fees

  • Direct purchase from the manufacture avoids the mark-up of a typical dealer/retail model

  • Tax is incurred on the manufacture's price, not the marked-up price in a typical dealer/retail model

  • 100% transparency

Benjamin West’s goal is to protect our client’s FF&E and OS&E investments, while providing the best pricing, terms, customer service, and timely delivery of your project. We accomplish this goal through the provision of our services: FF&E & OS&E Purchasing, Project Accounting, Reporting, and our proprietary software, RPM™.

Our disclosed fee is our sole source of compensation.

FF&E & OS&E Purchasing

Benjamin West's dedicated team of project managers and accountants work with you and your project team, from kick-off to install and close-out.

Our team consists of experienced procurement agents who are fully integrated and engaged in the project process. Many members of our team are former designers and hospitality industry professionals. All members of our team live and breathe our company motto of accuracy, integrity, and reliability, and all decisions are based on the best interest of the client. Benjamin West has the most experienced and knowledgeable staff in the industry.

Project Planning:

  • Project Kick-off

  • Project Requirements

  • Responsibility Matrix

  • Project/Delivery Schedule

  • Lead-time Analysis

  • Budget Estimation

  • Vendor Selection

Project Establishment:

  • Specification Package Review

  • Identification of Bidding Vendors

  • Vendor Due Diligence

Project Implementation:

  • Bid Submittal

  • Bid Comparisons

  • Project Forecasting

  • Purchase Order Issuance

  • Expediting

Project Close-Out:

  • Delivery/Punch List Confirmation

  • Cost Savings Analysis

  • Flame, Care, & Warranty Certification

  • Financial Documentation

  • Lessons Learned Review

Project Accounting

Benjamin West’s experienced project accounting team handles project accounting management on our clients' behalf, at no extra charge. 

We handle your banking requirements, manage transactions and payments, and close your project to ensure that your liabilities are limited and your project opens on schedule. Our team also has an intimate knowledge of sales/use tax and tax accrual best practices, so that you avoid surprises - and save costs.

Project Foundation:

  • Determine Banking Requirements

  • Establish Funding Methods

  • Funding Schedules

  • Sales/Use Tax Process Development

Transaction Management:

  • Invoice Review & Processing

  • Data Transfer

  • Reporting

Project Closeout:

  • Final Invoice/Credit Reconciliation

  • Asset Depreciation Coding

  • Project Sales Tax Audit

  • Remit Final Use Tax Checks

  • Final Bank Account Balance Reconciliation


Throughout the procurement process, our clients have access to a multitude of reports that provide you with data and progress, from the exact status of your purchase orders, to your current bank balance and funding needs. Our reporting includes, but is not limited to:

  • Bid Comparison

  • Budget Analysis

  • Purchase Order Tracking

  • Change Order Tracking

  • Item Status REport

  • Budget Analysis & Forecasting

  • Project Forecast

  • Funding & Cashflow

  • Check Request Tracking

  • Balance Sheet

  • Detailed GL

  • Accrued Use Tax

  • Check Register

  • Funds Summary Report

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